Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Aer Tech will provide this support
Is a type of project that is constructed so that it could be sold to any buyer as a completed product. Once receiving the product, just needs to turn the ignition key to make it operational, or that the key just needs to be turned over to the customer.
Our experienced personnel can readily supply your new installation needs as designed by others or by performing the necessary design calculations to properly size your system. Once size is determined, we’ll procure the equipment for installation by its detail oriented installation technicians. Government or utility incentive programs
We have the qualified staff and vendor resources to evaluate equipment that is reaching the end of its life. We can provide the customer with replacement equipment options based on: Initial capital versus life cycle cost Energy efficiency Government or utility incentive programs
Our technicians will clean, perform operation checks, replace filters, check refrigerant levels, and perform other general maintenance service on your HVAC systems. Our experts will also review any imbalance, hot spot, humidity, or leakage problems.
Is the automatic centralized control of a building’s heating, ventilation and air conditioning, lighting and other systems through a Building Management System or Building Automation System (BAS). It is designed to monitor and control the mechanical, security, fire and flood safety, lighting (especially emergency lighting), HVAC and humidity control and ventilation systems in a building.
We are proud to be among the first companies in Romania, to implement the Quality Management ISO 9001:2000 in design and services performing in our field: heating, ventilation, air conditioning and refrigeration. Having as major target Customer Satisfaction using Advanced Technology and Complete Applications.
Aer Tech has become a leader both on local and national HVAC/R market.Therefore, 24 hours a day, 7 days a week unit’s monitoring goes hand in hand with the customer’s total satisfaction. In fact, one of our leading policies is that monitoring and preventive maintenance cause no troubleshooting. Aer Tech has always recognized that total satisfaction can only be achived by ensuring the highest possible levels of quality right across the distribution-service spectrum.
For the Company this has involved considerable investment in personnel and infrastructure. Customer satisfaction is a dynamic concept which must anticipate both technological and market changes and needs continuous input of fresh ideas. The Company’s philosophy is to provide its clients a wide range of products, services and knowledge, using values as: Brand Recognition, Challenge and Inovation and High efficiency.